When benefits are confusing, they go unused and that affects everyone. We make benefits easy to understand, empowering your team to choose wisely, saving you time and preventing costly mistakes.
Clear, easy-to-understand enrollment materials
Comprehensive HR system training
Multilingual resources to support diverse teams
Friendly call center support to guide employees every step of the way
What We Do for You
We don’t just talk. We take action. Our team manages the details, so yours can focus on what matters.
Training and Q&A sessions for your team.
We train your HR team and hold Q&A sessions to keep everyone informed and confident.
Simple, Guided Enrollment Assistance
Clear, easy-to-follow guides make enrollment simple for everyone. Plus, employees can access our call center for live help or use self-serve options anytime.
Support when your team needs it.
Your employees can contact our call center anytime they have questions. Our team is ready to assist them promptly and professionally. No appointments needed.
Support for New Hires and Major Life Events
We support new employees and assist through life’s big moments marriage, babies, job changes, and more.
Enrollment Progress Reports: Track Who’s Done and Who Needs Help
Real-time tracking keeps you fully informed on enrollment status.
Seamless Enrollment File Management
We handle the secure transfer of enrollment files to carriers, payroll, and other systems- ensuring accuracy and timely delivery so your benefits process runs smoothly.
4 Easy Steps to a Smooth Enrollment
We’ve handled this countless times. Here’s how we make it easy:
Discovery & Planning
We learn about your company and what your people need.
Build and System Setup
We configure your enrollment platform- integrating data and setting up workflows.
Clear Materials
We create clear OE marketing materials, microsites, and targeted text messages that connect.
Launch, Monitor and Audit
We launch enrollment, track progress in real time and ensure everything remains accurate.
We've Got the Know-How
We’ve worked in benefits for over 45 years. We know what works. We stay on top of every rule. And we treat your team like our own.
Over 45 years of experience
Most groups see 90%+ enrollment
We follow HIPAA and ACA rules
Real-time dashboards with clear numbers
HR Teams Love Working With Us
We make their jobs easier. And they let us know.
"As a client for 5 ½ years, we have consistently experienced outstanding service, professionalism, and peace of mind knowing that our coverage is in excellent hands.
From the beginning, their team took the time to understand our unique needs and provided clear, tailored solutions. They are approachable, and always willing to answer questions thoroughly. Whenever we needed assistance, they have responded promptly and guided us every step of the way.
What I value most is their genuine commitment to customer care. They treat their clients with integrity and respect, ensuring that we feel supported and well-protected. This level of dedication sets them apart from others in the industry.
I confidently recommend their services to anyone seeking reliable, comprehensive, and client-focused benefit solutions. I am certain you will find the same level of satisfaction that I have experienced."
"Partnering with the BCG team has been an outstanding experience from day one. Their deep expertise and proactive communication proved invaluable as we successfully implemented our new Benefits Administration System, established EDI connections, navigated open enrollment, and ensured ongoing employee support. I highly recommend BCG to any organization seeking a benefits consulting partner that consistently delivers exceptional results while truly caring about their clients' long-term success."
"Benefits Communication Group has been a great company to work with. I believe they give the best customer service I have ever seen. If they do not know the answers, they are quick to find out the correct information. The platform has been a life saver for our benefits department. It is very easy to use, and I love how much you can customize it. I plan on working with the team for many years to come."
Got Questions?
Here are quick answers to the big ones:
Can you match our company's voice?
Yes. We adapt our communication style to match your company’s tone and brand.
Will you reach staff in many ways?
Yes: email, text, mail, and more. We use whatever works best for your team.
How fast can you launch?
In as little as 30 days. We move fast when you need us to.
Do you help with life changes too?
Absolutely. We handle new hires, marriages, births, and any other qualifying life events.
What kind of reports do we get?
Clear, simple, and sent fast. Real-time dashboards show enrollment progress and completion rates.
Ready to Make Enrollment Easy?
Let’s help your people make smart choices and save your HR team hours of work. We’ll handle the hard part.
